Terms of Use

Open Audience Ltd (the “Course Administrator”) maintains this website, any courses offered and other linked and related sites (the “Site”) on behalf of London School of Hygiene & Tropical Medicine and the University of York (the “Course Organisers”) for the use of customers, students and other Site users (“Users”) upon agreement to the following terms. Please read the terms carefully before using the Site. Use of this website indicates acceptance of these “Terms of Use”.

Use of Site

The Course Organisers provide various materials, videos, quizzes, tests, questions, articles, news and other information on this and related sites and in courses offered through this Site (the “Materials”). Users may not modify the Materials in any way or reproduce, share or distribute them. Users will keep all Materials confidential, and will not sell, auction, loan, rent, give away, describe, summarise, or otherwise reveal the Materials or their contents, to any other person or entity. Any breach of these Terms of Use automatically terminates your authorised use of the Site.

Copyright

All the content of this Site, unless explicitly stated otherwise, is copyright of LSHTM and the University of York.

By accessing this Site, you agree that any downloading of content is for personal, non-commercial reference only. No part of this Site may be reproduced or transmitted in any form or by any means without the prior consent of LSHTM and the University of York. For any queries about re-use of content from the website, please contact he-evalcourses@openaudience.com.

No Warranty

The Materials provided at this Site are provided “as is” without any representation or warranty of any kind. The Course Administrator and Course Organisers further do not warrant that the Materials at this Site are accurate, complete or current. The Course Administrator or Course Organisers may make changes to, or withdraw, the Materials at this Site, or the services and prices described in them, at any time without notice.

Limitation of Liability

Under no circumstances, to the extent permitted by law, shall the Course Administrator, the Course Organisers, their officers or employees, their suppliers, or other third parties mentioned at this Site be liable for any loss, additional costs or damage (howsoever arising) suffered as a result of the use, inability to use or results of the use of this Site, any websites liked to this Site, or the Materials or information contained at any or all such sites. If your use of the Materials or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

Hyperlinks

Any links to external websites are provided solely as a convenience to you. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk. The Course Administrator and Course Organisers take no responsibility for any loss or damage suffered as a result of using the information published on any of the pages of the linked websites.

Registration

Before you register on this course, please ensure you have secured the appropriate funding from your organisation.

Places on the course are limited and allocated on a first come, first served basis. Regretfully, course places cannot be reserved or held in advance of registration.

Transferring between courses is not possible.

Payment

The course fee is payable in advance. You can pay immediately by card by selecting the relevant course on the website and completing the payment process online.

If you require to pay via invoice, please send an email to he-evalcourses@openaudience.com stating your name, the course(s) that you wish to sign up for and the invoice address. You will be enrolled on the course once the invoice has been issued; however, please note that in order to be able to access the content, payment of the invoice must be received no later than by 8am GMT on the course start date. Kindly note that the Course Administrator will submit invoices by email to an address of your choice but will not sign up to portals.

VAT is not payable.

A discounted rate is available to those in the academic and public sectors. The Course Administrator reserves the right to verify Users’ eligibility for this rate at any time.

Access to the Site

Access credentials (usernames and passwords) for this Site are for personal use only and must not be shared with or disclosed to any third party. If you believe your password has become known to another person, please change it immediately.

Any inappropriate or abusive behaviour will result in suspension of access to the Site or expulsion from the course without refund.

Cancellations and alterations

A full refund of course registration fees (less a 10% administrative charge) will be made for cancellations received in writing to he-evalcourses@openaudience.com at least one month prior to each course. Cancellations made less than one month prior to each course are not refundable.

No certification shall be given for partial completion of the course, and no partial refunds shall be granted.

Substitutes can be made, but please email the substitute student details as soon as these are known, to he-evalcourses@openaudience.com.

In the unlikely event that, due to unforeseen circumstances, the course has to be cancelled, liability is limited to refund of course fees. It is recommended that students have adequate insurance cover to claim any personal expenses.

Validity

These Terms are effective as of 1 March 2021 and are subject to change without notice at any time. Please check for changes regularly. Your use of this Site after such changes constitutes your agreement to such changes.